Shipping & delivery

APXO Essentials is launching first in Canada and Switzerland. Available destinations and shipping rates are confirmed at checkout — if your country is not offered there, we are not shipping to it yet.

Each piece is made to order through our production partner rather than held in warehouse stock. Production typically takes 2–7 business days before the order is handed to the carrier.

Transit usually adds a further 3–10 business days depending on the destination and service selected at checkout. Timelines are estimates, not guarantees, and can be affected by carrier delays, customs or peak periods.

A confirmation email is sent when the order is placed and a second email with tracking is sent once the parcel leaves production. If you have not received tracking after 10 business days, contact us.

International orders may be subject to import duties, customs fees or local taxes charged by the destination country. Unless those charges are shown and collected at checkout, they are the responsibility of the recipient and are not included in the product price or shipping cost.

Please check your delivery address carefully before completing checkout. If a parcel is returned to us because of an incorrect address or an uncollected delivery, we will contact you to arrange reshipment; additional shipping costs may apply.

Write to orders@iamapxo.com with your order number and we will help.